TY - BOOK AU - Deszczyński,Bartosz TI - Firm Competitive Advantage Through Relationship Management: A Theory for Successful Sustainable Growth SN - 9783030673383 AV - HF5415.5-5415.53 U1 - 658.812 PY - 2021/// CY - Cham PB - Springer International Publishing AG KW - Electronic books N1 - Intro -- Preface -- References -- Acknowledgements -- Contents -- Abbreviations -- List of Figures -- List of Tables -- Chapter 1: Research on the Competitive Advantage of the Firm -- 1.1 Dominating Schools of Strategic Management -- 1.2 The Discourse on the Locus of Competitive Advantage -- References -- Chapter 2: Theoretical Foundations of the Relationship Management Mid-Range Theory -- 2.1 The Domain of Relationship Management -- 2.2 The Boundaries of RM Mid-Range Theory -- References -- Chapter 3: Relationship Management Maturity -- 3.1 The Design and Introductory Steps of RM Maturity Conceptualization -- 3.2 The Strategic Dimension of RM Maturity -- 3.3 The Processual and ICT Dimensions of RM Maturity -- References -- Chapter 4: Validating the Relationship Management Maturity Concept -- 4.1 The Design of a Research Tool on RM Maturity -- 4.2 Analytical Strategy -- 4.3 The Empirical Results on RM Maturity and Competitive Advantage -- References -- Chapter 5: Developing the Relationship Management Upper Mid-Range Theory -- 5.1 The Final Proposal of the RM Maturity Model and Its Practical Interpretation -- 5.2 Relational Niche -- 5.3 Illustrative Examples of RM Practice -- References -- Final Note -- References -- Index UR - https://www.nbs.de/bibliothek/faq UR - https://ebookcentral.proquest.com/lib/nbsde/detail.action?docID=6527531 ER -